A POET’S HOUSEPORTRAIT STUDIOQuestions & assurances
Everything you may be wondering, before you arrive.
If your question is more personal—about comfort, sizing, accessibility or a particular portrait idea—please include it in your enquiry.
Before booking
I have never modelled before. Will you guide me?+
Yes. Most guests are not models. We guide posture, hands, expression and movement throughout.
Can I choose my dress before the session?+
Preferences and sizing are discussed during consultation. Final suitability is confirmed by the studio.
What dress sizes are available?+
The current studio wardrobe generally accommodates sizes S to L. Fit varies by garment, so measurements and final suitability are confirmed privately during consultation.
Can I bring my own outfit?+
Yes. Send photographs during consultation so the studio can advise how it may be styled and whether it suits the selected setting and light.
The portrait
Is professional hair and makeup included?+
Yes. Professional hair and makeup are included in both current collections.
Are shoes, wigs and hairpieces available?+
Yes. Shoes, wigs and hairpieces are available where suitable for the selected styling direction. Exact options are confirmed during consultation.
Can I bring a friend who will not be photographed?+
Yes. You may bring a companion who will not be photographed. Please let the studio know before the appointment.
Delivery & policies
Are male portraits available?+
Yes. Male portraits are available. Share the intended visual direction in your enquiry so the studio can recommend the most suitable arrangement.
May I take behind-the-scenes photographs or videos?+
Yes. Personal behind-the-scenes photographs and videos are welcome, provided they do not interrupt the preparation or portrait session.
Will I receive unedited files?+
No. Each collection includes 12 selected, professionally retouched portraits. Unselected and unretouched working images are not provided.
Can I purchase additional portraits?+
Yes. Additional retouched portraits are RM80 each, or RM350 for five. The Reverie’s conceptual portraits are RM150 each, or RM650 for five.
Will my images be posted online?+
Only with separate, explicit permission. Publication is optional and is never required to book.
How early should I arrive?+
Please arrive approximately 10 minutes before your confirmed appointment time so you can settle in without feeling rushed.
When do I select my portraits, and when will I receive them?+
You will select your 12 portraits at the studio on the session day. Digital portraits are normally delivered within 14 days after selection.
Can I reschedule? Is the deposit refundable?+
The deposit is non-refundable. One reschedule is permitted with at least 48 hours’ notice, subject to availability. With studio approval, the deposit may instead be transferred to another person.
What happens if I arrive late?+
RM100 is charged for every commenced 30-minute period after the confirmed arrival time. Late arrival may also reduce the available preparation or photography time.
Can I request retouching changes?+
Two reasonable retouching revision rounds are included. Further revisions or requests beyond the agreed portrait style may be quoted separately.
A private invitation